Bare Instinct will ship all orders within 2 business days of receipt of order. In most cases we will dispatch same day or next day.
Orders are processed and generally delivered within 3 business days (Rural & remote areas please allow up to 5 business days).
Delivery times vary from 1-2 weeks. We will provide you with a tracking number in most cases.
All orders outside of Australia will be sent DDU (Delivery Duty Unpaid) basis, and duties and taxes may be payable upon arrival in your country. These charges are determined by your local customs authority and include;
1. The Sales Tax applied by your country for purchases from Australia; and
2. Duties charged for processing by your country.
We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. All Taxes and customs charges are the responsibility of the customer (not Bare Instinct Pty Ltd) and are not included in the cost of the order or shipping charge. Payment of these may be necessary to release your order from customs. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
In the event that import taxes and duties are not paid on arrival at the destination country and the shipment is refused by the receiver, Bare Instinct will request the freight carrier to return the goods. Upon receipt of the returned goods, the purchaser will receive a refund of the item/s less any return freight costs incurred by Bare Instinct.